I totally get all CEO's are very busy. They are the boss and how to keep customers happy and keep the day to day business running is a huge part of that.
The Culture, the Health, the Wellbeing of the staff can wait right. Or can it? Just asking..
Behind them is HR, People and Culture, Work Health & Safety, who should know the signs, the teams and all the staff.
All companies big and small leak/waste money $$. From a few $1,000 a month to a few million a month for the big ones.
All businesses want to THRIVE, but forget the simple rule, that when their people are set up to THRIVE, the business can sustainably THRIVE!!
Or as Sir Richard Branson said, 'Look after your people and they will look after your business'
Sadly many businesses get this terribly wrong.
The reason is the several, but usually down to poor or inefficient communication. The people usually put in charge, are left brain dominant, (love numbers, data, analyzing) and often therefore have very low EQ and people communication skills. This is not a judgement of them personally, this is just neuroscience on how are brains work/think.
Because they are not comfortable dealing with with people and their feelings, they are in effect, poor leaders , because of these weaknesses/blind spots. We are either left or right brain thinking dominant. Very rarely will you find someone who is both, as the HBDI (Herman Brain Dominance Instrument) shows.
This can cause huge conflict behind them, as they don't get why people are upset, unhappy.
Looking at the table of a TRUST based or THRIVING Culture VS a FEAR based or SURVIVING Culture, ask yourself where do you see most people.
What are you hearing?
What are you seeing?
How are people feeling?
If you haven't investigated these areas below with data to show them, may I suggest the following areas to look at -
Wellbeing Survey results/data?
Employee engagement survey?
360 feedback surveys?
HBDI profiling of your leaders?
Staff Absentees/Sick Days data?
Sick Leave data?
Staff Turnover/Leave data?
Investing in Health and Wellbeing programs can give a ROI 2.3-5 times (Deloite Economics 2014)
If these areas are all going well, great, happy to talk in July (start of a new financial year, if not, what is it really costing you to do nothing, to ignore a possible huge, stressful and expensive problem??
Hope this has helped shine a light on why people may be behaving the way they are in your workplace.
'To your Health'
Founder 'The Thrive Movement Australia'